Contact the Canadian Firearms Program
On this page
If your concern is urgent or life threatening, call 9-1-1 or your local police emergency number. If you wish to report a crime, please contact your local police.
National contact centre
The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 (within Canada and the United States) and at 1-506-624-6626 (outside of Canada and the United States)
- cfp-pcaf@rcmp-grc.gc.ca
- Fax
- 613-825-0297
-
Royal Canadian Mounted Police
Canadian Firearms Program
Ottawa ON K1A 0R2
Application status
We will not respond to email inquiries regarding application status. If you would like to know the status of your application, please consult your MyCFP Account, call us or submit your inquiry by fax or mail. Please allow 5 business days for faxed information.
Update your address
Help the Canadian Firearms Program get your renewal and other notices to you on time.
The Firearms Act gives you 30 days to notify the Canadian Firearms Program of a change of address. You can update your address in one of three ways:
- Online
-
Update your information by accessing Individual Web Services.
You will need your firearms licence number and other personal information to confirm your identity.
- Telephone
- 1-800-731-4000 (within Canada and the United States) and at 1-506-624-6626 (outside of Canada and the United States)
-
Royal Canadian Mounted Police
Canadian Firearms Program
PO Box 1200
Miramichi NB E1N 5Z3Please provide:
- your full name
- your firearms licence number
- your date of birth
- your old address
- your new address (the mailing address and physical location if different)
- your new phone number
- the date of the move
Note
If you own a restricted or prohibited firearm and are moving to a new address, you must obtain an authorization to transport prior to moving.
Online service support
New licence application for individuals (MyCFP Account)
The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 2600 (English line) (non-emergencies only)
- cfp-pcaf@rcmp-grc.gc.ca
- Application inbox
- Please use the application MyCFP inbox if you have submitted your application through MyCFP account. The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).
Individual Web Services
The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 1040 (English line) (non-emergencies only)
- cfp-pcaf@rcmp-grc.gc.ca
Business Web Services
The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 1059 (English line) (non-emergencies only)
- cfp-pcaf@rcmp-grc.gc.ca
Police and Public Agencies Web Services
Note
This non-emergency line is for police and public agents only.
The hours of operation are Monday to Friday from 8 am to 4 pm (Eastern time).
- Telephone
- 1-800-731-4000 ext. 1045 (English line) (non-emergencies only)
- pws_swasp@rcmp-grc.gc.ca
Firearms Reference Table
The hours of operation are Monday to Friday from 8 am to 4 pm (Atlantic time).
- Telephone
- 1-800-731-4000 ext. 1082 (English line) (non-emergencies only)
- web-frt-traf@rcmp-grc.gc.ca
Other resources for police officers
Police officers can request information about the Firearms Act and its regulations or Part III of the Criminal Code. They can also order forms and training material or request a referral to subject-matter experts.
The hours of operation are Monday to Friday from 9 am to 5 pm (nationwide).
- Telephone
- 1-800-731-4000 ext. 2064 (English line) (non-emergencies only)
- infopoliceinfo@rcmp-grc.gc.ca
- Date modified: